Terms of service

Who you are dealing with

gpuvox is run by the operator of gpuvox.com. Company details are on the Company page. Write to [email protected] about anything in these terms.

What the service is

You rent a whole machine with one or more GPUs by the hour and get root access over SSH. Some machines are ours, others belong to partners and independent hosts.

The price of each machine is shown in USD per hour before you rent it. It can change between rentals, never during one.

Your account

• Give an email address you can read. We use it for sign-in and for messages about your machines and credit.
• Keep your password and API keys to yourself. What is done with them is done in your name, and an API key can spend your credit.
• One person or one company per account. Tell us at once if you think someone else got in.

Credit and billing

• You pay with credit that is added to your account beforehand, in USD.
• A machine is billed by the second from the moment you rent it until you release it. Starting one needs credit for at least one hour of it.
• When your credit runs out, your running machines are stopped.
• A machine that never starts is not charged.
• If a machine fails for a reason that is not yours, tell us and we credit the time you lost.

Your data on a machine

When you release a machine, or it is stopped because the credit ran out or it went offline, its disk is erased and cannot be brought back. We keep no backups of rented machines. Copy what you need elsewhere while the machine is running.

What you may not do

• Break the law, or store or share content that is illegal where you or the machine are.
• Attack, scan or flood systems that are not yours, or send spam.
• Try to leave the machine you rented, reach other customers' machines, or damage the hardware.
• Resell access in a way that hides who is using the machine from us when we ask for a lawful reason.

We may stop a machine and close an account that breaks these rules. Credit that is left is returned unless the law requires otherwise.

Availability

Each listing shows the uptime we measured. Machines of independent hosts can go offline without warning, and we do not promise that a particular machine stays available. Do not run anything on one machine that cannot survive losing it.

Buying hardware and offering your own

Orders from the store are covered by the Returns and warranty page.

If you offer your own hardware on the Earn page, the rate and the payout terms are agreed with you by email before anything is listed.

Liability

As far as the law allows, our liability for a rental is limited to what you paid us in the three months before the event, and we are not liable for lost profit or lost data. Nothing here limits rights that consumers have by law.

Changes

When these terms change, the date at the top changes. For changes that affect what you pay or what you may do, we also write to account holders before the change applies.